The new guidelines set by the Competition Commission will take effect on the 1st of July 2021.

The guidelines set by the Competition Commission will create an opportunity for development amongst small, independent and historically disadvantaged service providers. 

The service providers will conduct service, maintenance and repair work while vehicles are in-warranty.  Consumers now have the opportunity to use cheaper, private parts without affecting their car warranty. 

Independent workshops can be between 30% and 50% cheaper than the vehicle manufacturer’s approved dealer without using weaker or pirate parts.

The final guidelines were published in December after the commission has been consulting with the different role players in the business since 2017.  

The release of the guidelines came about after there were many complaints from independent role players and the public.  These complaints were over alleged anti-competitive behavior of the independent role players from the aftersales market.